The Nordic Academy for Volunteer Management was a joint project of museums, pedagogues and an archive professional from Norway, Denmark, Sweden and Finland that developed courses on different levels for volunteer managers at museums, with NCK being the project leader.
These projects’ results have shown that volunteering in heritage institutions encourages active citizenship, life-long learning and supports well-being by diminishing stress and social isolation. For many museums volunteers add value through their knowledge, by creating a welcoming atmosphere and reaching out to wider audiences. However, the Level Up-survey has shown that many museums are unfamiliar with best practice in managing volunteers and the legal frameworks in their countries.
This projects filled these gaps by developing courses and networks for knowledge exchange for persons working with or planning to work with volunteers at Scandinavian museums.